Platforms can empower groups that have previously been silenced. However, platforms also host hateful and illegal content, often targeted at minorities, and content is prone to being unfairly censored by algorithmically biased moderation systems. This report analyzes the current environment of content moderation, particularly bringing to light negative effects for the LGBTIQA+ community, and provides policy recommendations for the forthcoming negotiations on the EU Digital Services Act.
Across 14 case studies from international and national civil society organisations, networks and movements from populist contexts around the world, the report highlights their innovativeness, effectiveness in countering different elements of populism, and responsiveness to the potential of digital media in the specific context.